Beautician Assistant
Lyuba is a self-employed nail artist. She has a popular Instagram page and a stream of loyal followers who love her creative nail designs. Recently she has quit her day job to become a full-time manicurist.
She started booking appointments using a variety of messenger apps, telephone calls and her social media. However, very quickly she realized the processes is inefficient, stressful, and time-consuming. Oftentimes, her customers had questions about her services, availability, and schedule. Even though she regularly posted that information on her social media, it was not readily available because her followers had to go searching for it.
In addition, some of her customers, after making the appointment, requested her to:
- Make changes to procedures they wanted to be performed
- Move their appointments to another date
- Cancel appointments altogether
Lyuba quickly realized that she needed a tool that would help her:
- Advertise an up-to-date list of her services
- Automate and manage her appointment booking
- Communicate with her customer base without using one channel
By word of mouth, Lyuba came across Roboteza Beautician Assistant bot and decided to give it a try. She quickly set up her service catalog, pricing, and work schedule on Roboteza website. Next, she pinned a link to the new bot in her Instagram and was ready to start booking appointments in no time.
Most of Lyuba’s customers already used Telegram messenger anyway so it was really easy for them to start using Lyuba’s bot as they didn’t have to:
- Download new apps
- Register new accounts
- Enter any personal information or create new passwords
Using the Roboteza Beautician Assistant bot was a real win for Lyuba. She now had a way to:
- Effectively keep her service catalog up to date
- Easily manage her work and appointment schedule
- Always stay in touch with her customers using a single channel
Her followers benefitted from using her bot because they could always see her availability, easily sign up for treatments and make changes to their appointments if they needed to. It turned out to be a win-win for everybody.